Shipping information

For fast and convenient shipping, we use DHL or Hermes parcel shipping including shipment tracking. The majority of our orders are shipped locally from Germany. Only a small portion of our shipments are shipped from our international warehouse. We are proud to offer fast and reliable shipping free of charge from 35 € (international from 49 €).

Standard shipping within Germany takes 2-8 working days (excluding public holidays and weekends). After your order has been dispatched, you will receive a tracking number that you can use to check the status of your shipment online here at any time.

Shipping to Packstations

We also ship to Packstations. If you would like your order to be delivered to a Packstation, please enter "Packstation" followed by the Packstation number in the "Street" field. Your postal code must be entered in the additional address field (apartment, room, etc.).

returns

Please note that you will be responsible for the cost of returning the goods. A tracking number is essential for your return. Without a tracking number, no liability can be accepted for lost goods. We therefore strongly recommend that you track your return to ensure that it reaches us safely. We charge a flat rate of €4.50 per return for processing and original shipping to you, which will be deducted from the refund amount. We thank you for your understanding and look forward to offering you a pleasant shopping experience.

Please note that processing your return, including checking the returned goods and refunding the purchase price, can take up to 14 working days. We will endeavour to complete this process as quickly as possible and ask for your understanding for any delays. Your trust is important to us and we will do everything we can to offer you the best possible service. Further information on returns can be found in the cancellation policy .